Umbrellas carry a warranty for a period of one year from the date of purchase, to the original purchaser, against defects in materials and workmanship. Additionally, fiberglass support ribs on our umbrellas are warranted for five (5) years from the date of purchase to the original purchaser, against defects in materials and workmanship.
Though our Marine Grade fabric umbrellas have successfully passed wind tests over 50 miles per hour, we do not recommend allowing umbrellas to remain open during storms or strong winds. The customer is responsible for lowering the umbrella when winds reach unsafe conditions. Normal care and maintenance of products is required to insure years of problem free use. This includes using an adequate umbrella base secured to the umbrella pole. Modifications made to the product after production may void warranty.
This warranty does not cover the umbrella pole, crank or tilt, normal fading of fabrics and finishes and chemical stains. Tilt mechanisms are recommended for residential use only. Using a tilt mechanism in a commercial setting voids the warranty. This warranty does not cover any damage due to acts of God, abuse, misuse or vandalism to the umbrella after purchase, nor does it cover customer’s own material.
Damaged umbrellas should be immediately taken out of service.